Travellers lash ‘traumatic’ hotel stay

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Soiled mattresses, clumps of hair and minimal food greeted travellers who have now been rescued from a Sydney hotel they were forced to stay in.

Despite the unwelcoming reception, Ms Farmer said she felt sorry for Travelodge.“It’s not designed to have people living in it for two weeks, 24/7.”

Ms Farmer said she “cried constantly” and had struggled to sleep, however a doctor said she would only be moved if she was “suicidal”. “I know the general public is quite judgemental about Aussies returning ... but all I’m asking for is a bit of compassion...imagine if they were from your family,” she said.

“You are locked into what felt like a dirty prison cell for two weeks,” the returned traveller Rob told“For me and my wife to be locked in the space of 3m by 5m, you can imagine it would be pretty tough, let alone there were no catering options. We were given one small bottle of water to share between us with no option to request anything else.

Hundreds of travellers who were in isolation at the Travelodge Hotel on Wentworth Avenue, Surry Hills had to be moved. Picture: Bill HearneA spokesperson from TFE Hotels, who operates Travelodge Hotel, said it had been deemed compliant on its most recent inspection. “We are not aware of any subsequent audit, nor are we aware of any COVID-19 related concerns. All hotel rooms are deep cleaned thoroughly before and after guest use.”

 

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Whilst the conditions described are bad, please, I mean PLEASE, don't lift the sheets on your mattress in ANY hotel and expect to see a pristine, untouched surface. You will not like what u see.

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