Safety tips to avoid online ticket fraud: Here’s what to do and not do

Live music concerts and sports matches are back with a bang this year. There is no doubt that South Africans are excited to head back to stadiums to watch sport and to watch their favourite musicians.

This can be seen in the almost immediate sold-outs of the Springboks versus Ireland test matches and the return of a number of international music acts like James Blunt, Take That, Green Day and The Offspring. “Consumers need to be extra careful when it comes to booking for major concerts or sports matches, because there’s no doubt that cybercriminals will be looking for an opportunity to prey on unsuspecting victims.”Organisers will include the details of the approved and official ticket seller for their event. So when purchasing, double check that it is the correct and authorised platform to avoid ticket fraud.

A secure website will have a URL that starts with “https://” and a padlock to the left of the site address. This indicates that the website encrypts the data that you send and receive and makes it harder for hackers to intercept or steal this information. If these features are missing or your browser warns you that the website is not secure, do not continue with the transaction but leave the site.

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