You can still contact emergency services during a 911 outage

If you’re unable to call 911 during an outage, there are other ways to get help if you’re experiencing an emergency. Here’s what you need to know.to 911 emergency services. The outages, which prevented some people from being able to call or connect to 911, were restored within a few hours on April 18.that calls from landlines to 911 and their non-emergency hotline were not working.

The loss of service in Texas was unrelated to the outages in the other three states. Officials in Del Rio, Texas, said the difficulties some people experienced making 911 calls there were apparently because of an outage involving a cellular carrier, not the city’s 911 system. The National Emergency Number Association told VERIFY almost all 911 services are managed and run at the local level under an umbrella public safety agency, like a police department, sheriff’s office or fire department. These agencies usually have other ways they can be contacted.Use alternative numbers to reach first responders, such as the direct line to the local police or county sheriff’s office.Send a text to 911, if the service is available in your area.

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