Travel Troubleshooter: I got downgraded a class on my flight, so do I get a refund?

I bought two business class tickets through Chatdeal to fly from Dallas to Auckland on American Airlines. The airline downgraded us to economy plus and told us at the gate that we would automatically receive a refund from the airline for the price difference within seven days. We also received a $600 voucher from American for our inconvenience.When we returned to the United States, I called American several times to inquire about our refund.

I have contacted Qantas several times. I also contacted Chatdeal because I bought the tickets through them, but they have not been able to resolve the issue. So far, no one is willing to take responsibility for our refund. It is obvious that they are passing the buck. It’s been almost three months since our flight. Can you help?

The 16-hour flight from Dallas to Auckland is a slog in business class, but in “economy plus”? You couldn’t pay me enough to do it. And don’t get me wrong, I love Auckland, but getting there from the States is the worst part. So, let me be clear about this: Downgrading you to economy plus was a big deal.

It doesn’t matter, though. If an airline promises you a refund, then all the back-room codeshare arrangements it has do not matter. You should get your refund, which you calculated to be about $6,500.Travel Troubleshooter: Debunking the mystery of the missing hotel refund

Source: Holiday News (holidaynews.net)

United States Latest News, United States Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

Travel Troubleshooter: Airbnb host banned after spilling food in another host’s homeAirbnb bans River Roberts after he accidentally spills food on his host’s sofa. Will he ever be able to book another rental on Airbnb?
Source: mercnews - 🏆 88. / 68 Read more »

Travel Troubleshooter: Debunking the mystery of the missing hotel refundA canceled flight, a useless hotel reservation — Why didn’t this Danville resident get her $444 refund from the online travel agency Traveluro? Could it have something to do with the cr…
Source: mercnews - 🏆 88. / 68 Read more »

Travel Troubleshooter: I canceled my airline tickets months ago, so where’s my money?After John Bernath cancels his flight from Amman, Jordan, to Tel Aviv, Israel, a Booking.com representative promises him a full refund. So, why hasn’t he received anything?
Source: mercnews - 🏆 88. / 68 Read more »

PHL expecting record July 4th travel as American Airlines adds hundreds of flightsThe 4th of July is expected to be the busiest holiday travel period ever at the Philadelphia International Airport, prompting American Airlines to add hundreds of flights.
Source: 6abc - 🏆 250. / 63 Read more »

The American Travel Hotspot Where a Tourist Is Dying Every WeekOnce the world's most dangerous city, Medllin is now a popular spot for American tourists.
Source: Newsweek - 🏆 468. / 52 Read more »

American travel hot spots, a dramatic rescue of 38 dogs and more share-worthy headlinesThis week's top Lifestyle headlines include American travel spots, the best patriotic U.S. states ahead of Fourth of July and much more. Lean back and soak it in.
Source: FoxNews - 🏆 9. / 87 Read more »