Starbucks Barista Tearfully Reveals Customer's Life-Changing Surprise: 'Something I Will Never Forget' (Exclusive)

Courtney Crawford changed one woman's day and in turn, that woman set in motion an act of kindness with life-changing effects for the baristaAngela Andaloro is a Society & Culture Staff Writer at PEOPLE. She has been working at PEOPLE since 2022. Her work has previously appeared on BuzzFeed, Entertainment Weekly, and LittleThings.

Crawford, nicknamed CeCe, made an effort to be extra kind to the woman, only to later learn from her manager that the customer had left her a note before she left the store. Crawford explained in her TikTok that she planned to use the money to buy a beautiful urn for her mother's ashes. Starbucks also took notice, sharing a statement with PEOPLE from the president of the company's North American division, Sara Trilling.

Crawford's kindness has sparked something in others, with "several folks reaching and asking me if there are others I knew of being in need."in my bio for a local family who lost both parents. After posting that GoFundMe, its donations have already grown by nearly $4K," Crawford shares.

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