: Is there anything more wonderful than baristas at the top of their game? They remember your order, ask about your life and serve up a perfect cup that’s just to your liking.
At Catherine’s neighborhood shop, she estimates that about 60% of the clientele are regulars. “I know their orders and can start drinks before they even come up to the counter. I know if they just had a kid, moved to town or got a different job. It makes me feel like I’m in a small town, even when I live in a big city.”Catherine has dealt with her share of imperious jerks and paltry tippers.
According to Catherine, paying attention to your barista for the 30 seconds it takes to place an order is the most common of human courtesies, so please extend it henceforth. “I, someone with eyes, am standing in front of you, so making eye contact is a great idea right about now,” she requested.“It comes as a great big surprise to some people that they’ve somehow ended up at the front of a line in a coffee shop, of all places,” Catherine said.
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