Miss Manners: Glares in the grocery express line

: I am a mom of four teenagers, and so am at the grocery store quite frequently. The hardworking employees who try to balance the number of people in line often ask me to go to the express line even if I have a few too many items.

But Miss Manners agrees with you that the benefit is not worth the personal abuse. It is yet another example of how everyone loses when often-incorrect snap judgments take the place of good manners. I refer to some of them regularly, as they are reference books. Others are old classics, some are books from my childhood, and one shelf is full of handwritten personal journals spanning the past 30 years.

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