As a consumer, sometimes you have difficulties with a certain company leaving you with an experience that colors your opinion about this particular firm. Take Redditor BudgetPea9967 who. The person using the line had graduated, left the U.S., and wasn't expected to return to the States anytime soon. The AT&T rep continued to extend what should have been a minutes-long chat into an hour-long visit through hell for the AT&T customer who shared screenshots covering the whole conversation.
The rep threw everything at the subscriber including the kitchen sink. One option was to suspend the line and pay $10 per month for six months so the account would be ready to go if the person who left the country decided to return within six month
AT&T Customer Experience Frustration Chat Options
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