Get the news that matters to all Californians. Start every week informed.California in 2014 decided to undocumented people could qualify for LifeLine, a program that helps low income families afford internet and cell service. A decade later undocumented people still can’t get it.
In December the commission asked consumer advocates and service providers to provide suggestions about how to make the changes the commission decided on 10 years ago. Some service providers responded with their own questions and with skepticism.Natchelly Ruvalcava, a 51-year-old mother of one, said she could have used LifeLine’s discounts on cell phone service.
Many also usually qualify for the federal Lifeline program, but that program requires recipients to have Social Security numbers and reimburses providers $9.25 a month per customer. Last year, multiple “stakeholders” informed the agency that just having the option to enter a Social Security number on LifeLine applications was a barrier for some applicants, said Terrie Prosper, a spokesperson for the commission. That’s when the agency started asking for feedback.
Rattray said a staff person in the commission’s communications division told her the 2014 decision had not been implemented.
Source: Tech Daily Report (techdailyreport.net)
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