Waitress turns angry customer's one star review into t-shirt

A waitress who was accused of treating a family like 'rubbish' because their child was crying in the restaurant got the last word - by printing their scathing one star review on a t-shirt. Daniella Claeys was shocked to discover a customer named and shamed her in a one-star review of the London restaurant where she works, claiming she treated them like 'rubbish' and that they would 'never be back'.

Daniella claims that she is 'serving for 14 hours of the day' and therefore admits that the 'chance that I might get something wrong is quite high', so feels that her stunt humanises waiting staff. Many users praised the waitress's creative response to the harsh comments as the 'best thing', while other users defended the family for being made to feel so 'uncomfortable'.

"After I got the T-shirt, I wore it back to work during my break and we all had a laugh. If I was a really bad waitress, it wouldn't have been as funny to my colleagues. Seeing as it was a one-off occasion and it was overblown, we could all just laugh at it. Daniella admitted that she 'should have handled the situation better' on the shift in November 2023 but that it was just one of those days. Daniella said: "On this particular day I had a cold but came into work anyway. I could just hear this child screaming. It was a big family.

"Then they left super abruptly. The mother was angry and on her way out she was a little bit aggressive towards me. I only realised how bad the situation was when the review came in." "I think people are able to laugh at bad experiences in hospitality. The stuff people experience is wild. I would have loved to make other T-shirts for other people working in hospitality because people were commenting on what customers have said to them.

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