Are these the laziest WFH staff in Britain? HMRC civil servants are gardening, taking the dog for a...

Recently built for the UK Government at a reported cost of £100 million, and named after a 16th century bishop who first translated the Bible into Welsh, it boasts 25,000 square metres of desk-space spread across 12 air-conditioned floors.

Recently built for the UK Government at a reported cost of £100 million, and named after a 16th century bishop who first translated the Bible into Welsh, Ty William Morgan boasts 25,000 square metres of desk-space spread across 12 air-conditioned floors At the same time, the performance of HMRC, which was traditionally one of the most respected government departments, has fallen to some of the worst levels ever recorded.

So widespread is the current ill feeling over HMRC's performance that even shadow chancellor Rachel Reeves, whose party wants to make so-called 'flexible working' a universal right, last week pledged to force the department's staff back to the office on the grounds that 'productivity is likely to be higher'.

A spokesperson told me 'we can't share' figures unless the Mail submitted a formal request under the Freedom of Information Act. That process might or might not yield an answer by mid-May. The answer? Just 976, which equates to between a fifth and a quarter of the number of people the expensive building was actually designed for.

On the other hand, several of the 976 will have been counted twice, since the figure includes the scores of staffers who, having arrived at work, promptly popped outside for a cigarette or vape before going through the entrance doors for a second time. And a glance through the towering glass windows of Ty William Morgan suggested that significant portions of the building were almost entirely empty

'It's a department which used to be very good. When I first became an MP, my dealings with HMRC on behalf of constituents tended to be excellent. They were exemplary and efficient. But now you can't get hold of them. There has been a real falling off at HMRC and it coincides directly with working from home.'

One HMRC recruitment advertisement obtained by MoneyMail informed applicants: 'You don't need any existing knowledge or experience of tax to apply.' The sole 'desirable criteria' it listed on the job advert was experience of using Microsoft Outlook, Word and Excel. Several interviewees told how the organisation had made errors with basic tax calculations, or failed to process payments.

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