Critics are questioning the operations and transparency of an Alberta office that investigates allegations of abuse against people receiving publicly funded care.Records obtained through freedom of information requests show there has been a backlog of cases at the Protection for Persons in Care office, which investigates abuse allegations.
The report says based on data from 2016-21, people who brought allegations to the office were waiting an average of two-and-a-half years for a decision. Of the 327 decisions on allegations rendered in the last three years, 34 per cent were determined to be "founded," the remainder were determined to be unfounded.
Upset with the outcome in her case, she went through the summaries from previous years to see how many allegations were associated with different facilities. Spokesperson Andrew Livingstone told CBC News in an email that Alberta Health recognizes the delay in public reporting and is working to bring the reports up to date.The consultants' report on the PPC program says the recommendations will have a "profound impact" on the program and include "changes to the methods of resolution, systems, policies and procedures, processes, structures, staffing and other aspects of the program architecture.
Source: Healthcare Press (healthcarepress.net)
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