The four excuses why it's easier to book a book a flight than a hospital stay

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OPINION: The four excuses why it's easier to book a book a flight than a hospital stay

When you're looking to book a flight, it's not hard to find websites that will tell you which airline is offering the cheapest prices or what previous passengers thought about their experience.

It is high time governments, both state and federal, lift their game and produce easy-to-use hospital and medical specialist scorecards to drive improved outcomes. They appear to be designed to deflect media attention, so politicians and bureaucrats can sit comfortably on their hands. Queensland has even published the risk adjustment process it's used for more than a decade to ensure fair comparisons of hospital performance.

 

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