Qantas customers given $50 flight credit in apology for poor performance

frequent flyers have been issued a $50 discount as part of an apology from CEO Alan Joyce following months of delayed flights, cancellations and mishandled baggage.

The discount can go towards a return flight, or it could alternatively be spent on status extensions, Qantas points and lounge passes.hasn't been up to standard, but claimed there were still "good reasons" behind the poor service."Over the past few months, too many of you have had flights delayed, flights cancelled and bags misplaced," he said."On behalf of the national carrier, I want to apologise and assure you that we're working hard to get back to our best.

"We're already seeing a sustained improvement in baggage handling and on-time performance, and while factors out of our control like weather can have an impact on our schedule, we expect things to keep improving each week... "All our frequent flyers in Australia and New Zealand will be offered $50 towards a return Qantas flight, which equates to many millions in discounts."The airline is offering frequent flyers a range of benefits to customers as part of the apology.

On top of the $50 discount, the airline is offering frequent flyers a range of benefits to customers as part of the apology."We're investing in a range of initiatives including status extensions for frequent flyers silver and above, thousands of Qantas points and lounge passes.

Gabrielle_Boyle Sack its board would be the first step. That's were the rot started.

Gabrielle_Boyle Maybe- I dunno Qantas give back the millions of dollars you and the board took in bonuses and the billion back to taxpayers, rehire the illegal stand down of employees and bring call centres back on shore.

Gabrielle_Boyle Qantas is hoping to get its customers back onside after months of post-covid chaos by replacing the CEO Alan Joyce, the man widely acknowledged as directly responsible for the mess and general decline of the airlines standing. Gabrielle_Boyle 9News Headline I was waiting for

9NewsAUS Gabrielle_Boyle Not good enough thousands of people aren’t frequent flyers and turmoil is effecting them as well, frequent flyer membership in the main benefits QANTAS not the average person so have another go!

Gabrielle_Boyle sack Joyce and his million dollar mates , hire and train people on the job then customers will come back

Gabrielle_Boyle Gets millions of his mate snotty then lays off nearly 2000 workers sounds legit

Gabrielle_Boyle from the CEO down like the fish

9NewsAUS Gabrielle_Boyle Whenever there is a choice, don’t support Joyce!

9NewsAUS Gabrielle_Boyle gowokegobroke - give workers back their jobs! Alan Joyce must go!

Gabrielle_Boyle Old mate shouldn't still have a job..

9NewsAUS Gabrielle_Boyle

Gabrielle_Boyle Is he going to employ more people? Or keep profits for shareholders? Or outsource yet again? 🤔

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