Whether it’s a minor bumper bash, or something more serious that could involve injuries to lives, being involved in a vehicle accident is both a stressful and traumatic experience, says Kutlwano Mogatusi, WesBank’s communications specialist.
Using the technology at hand, such as a smartphone, tablet or camera, record as much information as you can of the scene of the accident and take down notes or make a voice recording of everything you can remember about the cause and result of the accident, including the time, date and location. It is also useful to note the personal details of the passengers involved in the incident and any bystanders or eyewitnesses who observed the incident.
When informing your car insurance company, it is important to provide an accurate explanation. Be as honest as possible regarding what caused the accident and whose fault it was, plus any injuries to yourself and the damage to the vehicle. Providing false information may get you into trouble and result in the claim being rejected.
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