The department encouraged the public to use the branch appointment booking system to schedule visits.for extended hours are in the Western Cape, the Eastern Cape, Gauteng, Limpopo, the North West, Mpumalanga, the Free State and KwaZulu-Natal.
The extended hours also include selected bank branches in Gauteng, the Western Cape and KwaZulu-Natal. “No walk-ins are allowed at banks. You can only visit a bank branch once you have made an online application and booked your visit,” said the department. In May, Motsoaledi said the department would open more branches in shopping malls to reduce long queues.“Operating home affairs offices at malls will obviate the problem of queuing in the sun or rain. Malls will also provide convenient and safe parking for clients,” he said.
As the malls have to move some tenants around to make way for home affairs, the department will install equipment in September. The department will start with five malls — three in Gauteng, one in KwaZulu-Natal and the other in Cape Town.
System has been offline since morning today HomeAffairsSA
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