Home Affairs Dept planning move to shopping malls for ease of accessibility

Deputy Minister Njabulo Nzuza said that Home Affairs would now be moving into shopping malls to be easily accessible to people.

He also said that there would now be online booking systems for items such as identity documents and passports which would provide dates and times for collection among other services. "All those services that are not urgent, you must make sure that you make a booking and then in the future we will only take walk-ins who will be dealing with birth certificates and death certificates so that we do not have a line when you come in," Nzuza said.

The problem is not accessibility but lack of service, people waiting hours before getting assisted, others even going back without getting help after they have waited hours

They better I need a new ID and password asap.

Just to spend money they dont have!

The rent they will pay!for their idling employees!

Offline is the problem, not where they are. They will ruin shopping experiences at the malls.

Another post office move. Then they can't pay the rentals and close

All these queues at malls? That is over 200 people each day per home affairs office. It doesn't make sense

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