In a move that could rattle vehicle manufacturers and car dealership companies, the competition watchdog wants to give car owners the right to service or repair cars at any workshop without jeopardising their warranty programmes.
The proposal, contained in the draft guidelines by the Competition Commission, is likely to be seen as a victory for consumers who, under the current model, are restricted to selected repair shops, replacement parts, and car showrooms for maintenance procedures and repairs.A subscription helps you enjoy the best of our business content every day along with benefits such as exclusive Financial Times articles, ProfileData financial data, and digital access to the Sunday Times and Times Select.
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