Zero Defects: A Concept for Quality Assurance

Zero Defects The term “ Zero Defects ” is a QA/QC concept that aims to reduce and minimize the number of bugs and issues in a process and to do things right the first time. The main idea is to prevent mistakes from occurring rather than correcting them after they occur. This concept was first introduced by Philip Crosby in his 1979 book “ Quality is Free.

Costs - identifying and fixing defects early saves costs by avoiding business impact on production. Test cycle - automation of regression tests reduces time and resources, providing fast metrics on product quality. Requirements - regression testing may uncover missed requirements, ensuring broader software coverage. UX - high-quality software leads to increasing customer satisfaction. Risks - Over time, you’ll be sure that no occasional bugs are in the legacy parts of the software.

Zero Defects QA/QC Bugs Issues Process Mistakes Philip Crosby Quality Dev/Tech Culture Continuous Improvement Proactive Bug Fixing

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