“Women leaders in particular are finding that empathetic leadership — when they bring their whole self to work, when they are a little bit vulnerable, and when they share with fellow employees what they are going through — enables them to better connect with employees who are struggling,” says Laura Newinski, deputy chair and chief operating officer of KPMG.
Executive women had to take on more management responsibilities while working from home and juggling childcare, eldercare and often more domestic chores, prompting both employees and corporations to find comprises and solutions to generate resiliency. KPMG’s study revealed that 76% of the women surveyed adopted new activities and routines to not only renew focus at work, but also to take care of their overall well-being.
That empathetic style gave many women an advantage. Nearly all the survey’s respondents incorporated or increased their use of empathetic leadership to help motivate their teams in response to a myriad of pandemic-related issues, including stressing open lines of communication, intentional listening and inclusivity.
“Mentors have always been important in helping women to take smart risks, manage through change and lean into their values during times of change,” says Newinski. “This crisis required change. So organizations that cultivated inclusive environments and offered strong support networks that included mentors and sponsors helped women navigate these challenges, and helped them advance and grow in their careers.
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