The Dallas-based carrier also said it's closing operations at four airports, including one in Texas, and expects to cut 2,000 jobs.DALLAS — Dallas-based Southwest Airlines is considering changes, potentially including to its open seating policy, in hopes of raising revenue after$231 million in losses in the first quarter of 2024 Thursday, CEO Bob Jordan said. The carrier also reported record revenues of $6.3 billion.
“We’re looking at new initiatives, things like the way we seat and the way we board our aircraft,” Jordan said during an interview withWhen asked whether the airline could consider premium seating, Jordan said, “there’s nothing to report today,” but they’re weighing options.“We are evaluating options to enhance our Customer Experience as we study product preferences and expectations, including onboard seating and our cabin.
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