Social Security & You: Keeping Social Security records private

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Several readers shared with me a story that ran in many newspapers around the country headlined: “Social Security Hell.” It relayed the story of the columnist’s ongoing efforts to correct the date of birth in his 98-year-old mother’s Social Security…

On the surface, it seems like it should be something simple to do. But the columnist ran into all kinds of bureaucratic roadblocks when trying to deal with agents from both the Medicare and Social Security agencies.

You just can’t make any changes to or get any information about, someone’s Social Security records without his or her permission. It’s as simple as that. Listen now and subscribe: Apple Podcasts | Google Podcasts | Spotify | Stitcher | RSS Feed | Omny Studio When that happens, his mother’s Social Security checks will come in his name and be sent to her bank account, the columnist’s account or a joint account that he might set up. And once the columnist is named his mother’s representative payee, he can handle all her other Social Security affairs — including changing her date of birth in Social Security and Medicare records.

It’s nice that this columnist is eager and willing to help his mother. But there are times when that doesn’t happen. Someone may need a payee, but no one is willingly coming forward to serve in that role. The SSA has a list of preferred payees, with close family members or those who have custody of the Social Security beneficiary at the top of the list.

 

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