New Year's Resolutions For The Dallas Dining Public; Plus a Few from Our Food Writers

is in no way exempt. Before it was a daily topic of the nightly news, we started seeing this on social media, where it became a common thread to post a picture of a meal from a restaurant and complain about how much it cost, or how much less food one was getting for the money. Your author watched this first hand in a popular barbecue group on Facebook, where the complaining became so common that moderators had to step in and put the brakes on any further posting of the topic.

“Consumers are now part of the labor shortage problem, because the employees are basically saying life's too short to put up with this,” Lisa Miller, a marketing, strategy and innovation consultant who heads up Dallas-based consumer insights company Lisa W. Miller & Associates LLC, toldKindness has been replaced with near apoplectic levels of rage at even the slightest infraction, and frankly, long-time service industry employees are tired of the bullshit.

It’s not just abandoning your food that’s become a problem; ghosting on reservations is also on the rise. Many restaurants we’ve contacted have experienced the issue firsthand. If a large number of reservations come in, the restaurant needs to make sure they are staffed to handle the influx . But when reservations end up as no-shows, the restaurant eats the labor and prep cost.

Our first three resolutions aimed to address certain negative aspects that have crept in during that recovery.

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