Lake County leads multi-city 911 dispatch consolidation into next stages; Sheriff’s Office to remain separate due to logistical concerns

A rendering of the front entrance for the Regional Operations and Communications Facility. Prospective members for the consolidated dispatch services include 15 fire departments at 22 law enforcement agencies. A multifaceted emergency services consolidation is underway in Lake County, joining a dozen municipalities’ dispatch centers with the goal of providing quicker response times and more effective emergency services.of regional 911 services.

The new computer software consolidated more than 15 systems into one. It allows 911 dispatchers to identify the status and location of responders in the field and effectively dispatch the closest first responders to an emergency. “Through a set of circumstances, we have a very disruptive police dispatching environment. And that has real consequences,” said Vernon Hills Chief of Police Patrick Kreis during a village board meeting on April 16.

“It went through five or six minutes of transfers before the fire engine, which was about two blocks down from the house, was ever dispatched to the fire,” Smith said. “By the time they got there, that house was a complete loss.” LakeComm will be separate from the county’s operations and formed as a separate government entity through an intergovernmental agreement, said Jim Hawkins, Lake County deputy county administrator. The contracts between the county and municipalities will define the bylaws, roles and governance models for the new agencies, according to Hawkins.

Gurnee Village Administrator Pat Muetz said he sees the dispatch consolidation being particularly beneficial in a large-scale emergency, especially given Gurnee’s large attractions like Six Flags. Concerns enumerated in a December letter to the Lake County Board from Sheriff John Idleburg are still outstanding with the sheriff’s office and why the department does not plan to move forward with the consolidation, according to Deputy Chief Chris Covelli.

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