If you're anxious about markets and investing, make sure your financial adviser gets it

We hire financial advisers to tackle money matters that we’re unable or unwilling to manage ourselves. But they cannot wash away all the stress that comes with saving, spending and investing.

“Financial anxiety is normal and healthy,” said Leibel Sternbach, an adviser in Melville,, N.Y. “It’s nature’s way of telling us something is wrong and that our life as we know it is at risk,” even if there’s nothing ostensibly wrong and we’re inflating the risk. Specific triggers can vary, Sternbach says. As an adviser, you might fear a prolonged market collapse and its aftereffects. Clients, by contrast, might fear inflation upending their budget or planned retirement date.

Attentive advisers take a different tack. They’re keen listeners and observers. “On the surface, what the client is saying may not be exactly what they are feeling,” said Ryan Ortega, a Los Angeles-based adviser. “When we’re talking, I’m watching their body language. It’s noticing their hesitation and pauses when we’re talking through certain things.”

Source: Financial Digest (financialdigest.net)

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