Max Punni runs 11 pharmacies and said the GP referral scheme placed his staff under too much pressureReferring patients with complex medical needs to pharmacies is placing them and chemists under too much pressure, a man who owns 11 pharmacies has claimed.
Since 2020, pharmacies have been paid a £14 fee per patient referred by to them by GPs to try and ease pressure on England's NHS duringBut pharmacy owner Max Punni said the fee was inadequate and was placing some patients and staff at risk.A spokesperson for NHS England South West added: "Should the patient have a more complex problem, the pharmacist can refer them to the most appropriate service.
"We've seen a large increase in the number of people being referred - sometimes inappropriately - to the pharmacy."People are turning up to us wanting to remove stitches, people with complex mental health problems [have come in] breaking down."To say it's stress and pressure - that's just part of the job and it's always been that way - this is beyond breaking point.
Despite his warning, Dr Tim Norbury, a GP from Taunton Vale Healthcare, said the system was making a huge difference by allowing doctors to see the cases that most needed their expertise."There is no doubt primary care has got huge demand and we fully appreciate that community pharmacies are under huge demand as well."So colleagues working closely together through pharmacy schemes and primary care schemes means that we can get the best help for the patients most quickly.
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