FTC sends $5.6 million in refunds to Ring customers as part of video privacy settlement

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The Federal Trade Commission is sending more than $5.6 million in refunds to consumers as part of a settlement with Amazon-owned Ring, which was charged with failing to protect private video footage from outside access.

FILE - A person pushes the doorbell on his Ring doorbell camera, July 16, 2019, at his home in Wolcott, Conn. The Federal Trade Commission is sending $5.6 million in refunds to consumers as part of a settlement with Amazon-owned Ring, which was charged with failing to protect private video footage from outside access. –

In a 2023 complaint, the FTC accused the doorbell camera and home security provider of allowing its employees and contractors to access customers' private videos. Ring allegedly used such footage to train algorithms without consent, among other purposes.Ring was also charged with failing to implement key security protections, which enabled hackers to take control of customers' accounts, cameras and videos. This led to “egregious violations of users’ privacy,” the FTC noted.

According to a Tuesday notice, the FTC is sending 117,044 PayPal payments to impacted consumers who had certain types of Ring devices — including indoor cameras — during the timeframes that the regulators allege unauthorized access took place. Eligible customers will need to redeem these payments within 30 days, according to the FTC — which added that consumers canIn a statement sent to The Associated Press, Ring said that bad actors took emails and passwords that were “stolen from other companies to unlawfully log into Ring accounts of certain customers" who used the same credentials on multiple sites back in 2019 — adding that the company promptly addressed this by notifying those it discovered to be"exposed in a...

Ring did not immediately address the FTC's allegations of employees and contractors unlawfully accessing footage.Copyright 2024 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without permission.

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