After United canceled an East Bay couple's flight, increased prices meant the same seats would cost thousands more.
"More than any time in our history, the various factors currently impacting our operation -- weather and air traffic control, vendor staffing, increased COVID case rates contributing to higher-than-planned unscheduled absences in some work groups -- are resulting in an operation that isn't consistently up to the standards Delta has set for the industry in recent years," said Chief Customer Experience Officer Allison Ausband in an online post.
Delta said it expected around 2.5 million customers during the holiday weekend -- a quarter increase from last year. AAA estimated 3 million Americans flying by air over Memorial Day weekend. Separately, JetBlue said it would cut 8% to 10% of its summer schedule." Alaska Airlines reduced its schedule by about 2% through June to match"pilot capacity."The-CNN-Wire & 2022 Cable News Network, Inc., a WarnerMedia Company. All rights reserved.
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