Disappearing cash scares consumers in COVID-19 era

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Some other consumers reported on social media that they were spotting an extra $2,500 or so in their Chase bank accounts — money that didn't belong to them.

While this incident may be a short-lived snag, consumers cannot afford to be too complacent these days when it comes to bank security.

Mobile banking is attracting many novice customers now, too, and they might not be familiar with some scams.in mobile banking since the beginning of 2020," according to an FBI alert about cybercrime.Bad actors are designing apps that impersonate the real apps of real banks. The goal is to trick you into entering your login credentials.The fake app later will use smartphone permission requests to obtain and bypass security codes texted to users.

"We're seeing fraudsters trying to take advantage of the fear and uncertainty surrounding the pandemic," said Paul Benda, senior vice president of risk and cybersecurity policy at the American Bankers Association. In general, con artists might attempt to send you an email claiming that a bank rejected depositing your stimulus payment, and the email could suggest that you need to click on this link to fix the problem.

in fraud attempts, according to the American Bankers Association’s 2019 Deposit Account Fraud Survey report. The industry group said banks’ prevention measures stopped nearly $9 out of every $10 of attempted fraud.

 

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