D.C. faces $4.4 million federal penalty for poor SNAP performance

D.C. is among the worst-performing states or territories nationwide in its error rate distributing SNAP food benefits to residents, according to the USDA. persistent errors in processing critical food assistance benefits that thousands of Washingtonians rely on, once again putting in sharp focus the challenges the District has had in responding to high demand for public benefits.

Though 20 percent of SNAP cases had errors, “that means 80 percent of are not in error. So the system is not tremendously flawed,” Turnage said. “It is not perfect, but is doing a lot because a lot is being asked of it.” Advocates and lawyers who work with families who rely on public benefits described “potentially disastrous consequences” if people can’t access the assistance when they need it, as Haley Hoff with

“District residents should not require legal representation in order to secure their benefits,” added Swapna Yeluri, a senior staff attorney at the Legal Counsel for the Elderly.Turnage said that the department is focused on trying to identify whether certain prevalent errors are problems with the computer system or with staffers. “And when we do that, we make good progress toward fixing it,” he said, noting that solutions may entail either enhancing technology or better training case workers.

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