California residents file lawsuit against Starbucks for discrimination against lactose-intolerant customers

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A group of California residents have filed a $5 million class action lawsuit against Starbucks, claiming that the coffeehouse chain discriminates against lactose-intolerant customers by charging more for nondairy milk options. The lawsuit alleges that Starbucks violates the Americans with Disabilities Act (ADA) and adds a surcharge to these products, even though milk costs are comparable to lactose-free options.

A group of California residents have filed a lawsuit against Starbucks , claiming that the coffeehouse chain discriminates against lactose-intolerant customers. The $5 million class action lawsuit alleges that Starbucks violates the Americans with Disabilities Act ( ADA ) by charging more for nondairy milk options. In cities like San Francisco and New York City, alternatives to cow milk can add up to 90 cents to a customer's bill.

The lawsuit argues that Starbucks adds a surcharge to these products, even though milk costs are comparable to lactose-free options. As a result, lactose-intolerant customers have to pay between 50 and 80 cents more to substitute 2% milk with an alternative

California Residents Lawsuit Starbucks Discrimination Lactose-Intolerant Customers Class Action Nondairy Milk Americans With Disabilities Act ADA Surcharge Alternatives Cow Milk

 

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