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Scottish Power to Pay £1.5 Million in Compensation and Refunds to Overcharged Customers

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Energy News

Scottish Power,Compensation,Refunds

Scottish Power has agreed to a compensation package of £1.5 million after overcharging thousands of customers during the energy crisis. Affected customers are due a refund and should have received automatic payments. Advice Direct Scotland warns of billing problems and urges customers to check their statements regularly.

Scottish Power will shell out £1.5million in compensation and refunds after thousands of customers were overcharged with Scots being urged to check their utility bills.

Advice Direct Scotland, which runs the national energy advice service energyadvice.scot, welcomed the payments. But the charity has warned billing problems are its most common complaint. "With the cost-of-living crisis far from over, demand for help across Scotland with energy bills has never been higher and is the most pressing reason for people getting in touch.

"Anyone who believes they have been incorrectly charged or is experiencing other difficulties with their supplier should visit www.energyadvice.scot or call 0808 196 8660 for assistance."

Scottish Power Compensation Refunds Overcharged Customers Energy Crisis Billing Problems Advice Statements Smart Meters Traditional Meters

 

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