Some Scottish Power customers are set to receive refunds and compensation payments after the energy firm was found to have overcharged them at the height of the energy crisis. The energy firm charged 1,699 direct debit customers a higher rate between 2015 and 2023 - across 11 price cap periods. The rate should only have applied to those who pay by standard credit, or on receiving a bill.On average, each customer paid an extra £149 more than they should have.
Energy regulator Ofgem said Scottish Power was paying a total of £250,000 in direct refunds to affected customers as well as another £250,000 in goodwill payments. This equates to an average of £294 per customer, and all payments will be made automatically. Ofgem said Scottish Power reported itself to the regulator last summer, when it discovered that operational errors had led to the mistake.
We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:
United Kingdom Latest News, United Kingdom Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Brits heading to popular tourist destination in Spain face rise in tourist taxLocals have complained of crowded streets, drunken behaviour and littering
Source: MENnewsdesk - 🏆 23. / 69 Read more »
Money blog: Heathrow announces six new routes; three UK tourist attractions introducing 'surge pricing'Six new routes will be available from Heathrow this summer, to Abu Dhabi, Kos, Izmir, Bangalore, Barcelona and Paris-Orly. Read this and more in the Money blog - your place for consumer and personal finance news. Leave a comment on the stories we're covering, or a Money Problem, below.
Source: SkyNews - 🏆 35. / 67 Read more »
UK banking customers could get their hands on an extra £926 eachAn expert has shared how to make money from your money
Source: EchoWhatsOn - 🏆 74. / 59 Read more »
Tourist dies after falling into sea in Tenerife - as footage shows extreme waves battering coastParamedics attempted to resuscitate him while he was transferred to a helipad where a doctor was standing by to offer further care, but he died a few minutes later.
Source: SkyNews - 🏆 35. / 67 Read more »
The hip seaside neighbourhood where you can escape Edinburgh’s tourist crowdsOnce an edgy outlier, Edinburgh’s port area now draws visitors with historic hotels, fine dining and wild swimming
Source: i newspaper - 🏆 8. / 89 Read more »
British Tourist Drowns at Son Bou Beach in MenorcaA British tourist has drowned during a holiday with his wife in Menorca. The incident occurred at Son Bou beach, the island's longest, on its south coast. Despite rescue efforts, the man could not be revived. The cause of death has been confirmed as drowning.
Source: MetroUK - 🏆 13. / 82 Read more »