SMRT rolls out app to help visually impaired commuters at Woodlands transport hub

SINGAPORE - An app that helps visually impaired people navigate SMRT's bus interchange at Woodlands Integrated Transport Hub has been rolled out to the public after a trial that began last year.

SMRT said it will roll out the app to the rest of its bus interchanges at Bukit Panjang and Choa Chu Kang by the end of this year. All front-line staff at SMRT interchanges are equipped with skills to assist commuters with special needs. While the user is navigating their way, the app will also read out information on how much farther the berth is and when to expect the next tag.

Some of the improvements included the addition of a distance countdown to the destination point. For example, the app will inform the user to walk 10 metres before turning left. and so on.The objective of the app is to not only make the public transport network more accessible and inclusive but to also offer the visually impaired a sense of independence.

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