SMRT Trains apologises for East-West Line delay during morning peak hour

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SINGAPORE - SMRT Trains has apologised following a service disruption along the East-West Line during peak hour on Monday morning .

Responding to queries from The Straits Times, SMRT Trains president Lam Sheau Kai said a signalling fault occurred at about 7.35am.

This affected east-bound trains between Paya Lebar and Tanah Merah stations, and between Lakeside and Buona Vista stations.He said services were still available but the trains moved at a slower speed in these areas as a precautionary measure. Commuters on trains and at stations were informed of the additional 10 minutes in travelling time along the affected sectors, with extra staff deployed to help manage the crowd.The delay on Monday comes after a track point fault added 20 minutes in travelling time for commuters on the same line between Commonwealth and Redhill stations last Saturday .

SMRT tweeted at 6.23am that the trains travelling in both directions between the stations were affected.

 

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Covid times, no fault. Now 90% back to post covid capacity, fault one after one, what does this mean?

So if it’s always the “trains fault” or “signal fault” or “power fault”, why are the top management are paid for Aren’t they supposed to mitigate these problems?

Again?!! Management what are u guys doing?

Fix the thing.

Seriously please send the guys to Japan to learn something!

always during peak hours.

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