AI backlash may bring social unrest to UK, Infosys boss says

Martin Weis, managing partner and global co-lead for AI at Infosys Consulting, said about 30 percent of the hours people put in on the job in places like the US and Britain could be done by technology by 2030. Back-office tasks and administration are most likely to be affected, threatening to upend millions of jobs.

“I would say we have two to three years, because now people are trying it out,” Weis said in an interview, referring to generative AI such as OpenAI Inc.’s ChatGPT. Unless governments plan ahead, he added, the profits from productivity gains brought about by AI will fall into the hands of a few private sector firms—while the average worker could be left jobless and local economies poorer.

Echoing Weis, the think-tank said that “deep global cooperation” is needed and that governments “need to set out their own bold strategy for AI,” ensuring that the technology is used for public good as well as profit. In a survey of the IoD’s members, 51 percent of business leaders said AI represented an opportunity for them. But only 8 percent had AI governance structures in place at board level, to examine use of AI in the business or across supply chains, and 60% either lacked knowledge at board level or have failed to consider the risks and opportunities.

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