The Chairman, Segun Adebanji, at the firm’s 29th virtual yearly general meeting, disclosed that the feat represented an increase of 34 per cent compared with the preceding year.
According to him, the gross claims increased by 41 per cent and have been relatively stable year-on-year since the company put in place stricter risk acceptance meters. He added that the firm’s net claims payment stood at N3.95 billion. Adebanji maintained that personnel and other operating costs dropped by close to seven per cent as management executed remote working protocols and other measures to safeguard the welfare of staff.
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