Datuk Noor Kamarul admitted that TM has been left far behind by its competitors as it failed to use the right strategy at the right time. — Picture by Mukhriz Hazim
It was mentioned that the problem with TM was its failure to extend connectivity coverage with the right medium while keeping internet signal strong and seamless for consumers. He added that TM had always limited its options when building connectivity and they been focusing only on one medium to roll out coverage. As a result, they failed to make returns of investment when they realised that the cost was higher than revenue.
One of the biggest plans is to explore all mediums to build connectivity which includes both wireless and wired connectivity that can provide sufficient bandwidth depending on the area density and cost. He hoped this will increase Malaysia’s internet coverage at the right cost while having a stable connection.
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