Boost Bank Review: Why does it have to be so complicated?

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Boost Bank is Malaysia's third digital bank. With its convoluted tier system and integration with Boost eWallet, is it any good? Here's our experience so far.

, the Boost Bank experience seems overly complicated. Here’s our experience with Boost Bank after using it for close to three weeks.To attract new sign-ups and deposits, Boost Bank is offering attractive daily interest rates of up to 4% per annum . However, there are extra tiers that you would need to unlock which involves keeping a minimum deposit and committing to a minimum spend at their partner stores.0.5% p.a. daily interestfor the Savings Jar.

According to Boost, a special Jar labeled “Groceries Jar” will automatically appear on our Jars page within one working day. However, it is nearly a week since our transaction, but we still didn’t get the extra jar to enjoy the 4.0% p.a. daily interest. We’ve contacted Boost Bank customer service on Monday but we have yet to hear from them.

To make matters worse, there’s no option to perform a one-time top-up of your Boost eWallet via Boost Bank. If you tap on add money, you can top up from other competing banks such as Maybank, CIMB, RHB and Ambank, but Boost Bank is not even an option which is a huge surprise.

 

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