Banks assure Malaysians their creditworthiness won’t be affected if they seek help for loan repayments | Malay Mail

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Banks assure Malaysians their creditworthiness won’t be affected if they seek help for loan repayments

RHB Bank’s Rakesh Kaul speaks during a media roundtable with CEOs and AKPK in Sasana Kijang September 23, 2020. — Picture by Miera Zulyana

Rakesh Kaul, RHB Bank’s Group Head Retail Banking, said that banks in Malaysia have been making an unprecedented effort amid the Covid-19 pandemic to reach out to all borrowers who may need help with their loan repayments — including through the use of social media. He noted that some SMEs may also feel reluctant to approach banks as they feel that the loan repayment assistance are not in standardised form like property mortgages or hire purchase loans, but pointed out the high approval rate of 100 per cent by RHB for SMEs or individual borrowers who applied for help with flexible loan repayment arrangements.

“So they don’t need to worry, whether to apply or not to apply and fear that in the future this has an impact in terms of them applying for a loan, or asking for a new loan in the future. The various options that borrowers can work out with banks include applying to pay only the interest on their loan for a certain time, paying a reduced loan installment with the reduction in proportion to their salary cut, or prolonging their loan tenure to reduce the monthly installments.

 

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