Bank Negara: Malaysia recorded 11.5 billion e-payment transactions in 2023

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KUALA LUMPUR, March 20 ― Electronic payment (e-payment) adoption among Malaysians continued to increase in 2023 to 11.5 billion transactions compared to 9.5 billion in the...

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This is on the back of the 20 per cent growth to 343 transactions per capita in 2023 compared to 285 transactions per capita in the previous year.“E-payment growth was supported by consumption activity as the total value of selected retail e-payment transactions grew by 17 per cent to reach RM592 billion, complemented by collective public and private sector efforts to increase e-payment adoption,” it said.

“In particular, DuitNow QR transactions have seen significant take-up since its introduction, driven by greater familiarity with the DuitNow QR service, popularity with customers due to its convenience and its lower cost for merchants relative to other e-payment alternatives,” it added. “Although financial institutions have indicated openness to explore the potential of digital asset-related activities and distributed ledger technology , their current focus remains limited to providing traditional services to digital asset players such as payments, deposit and trust accounts,” it said.

 

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