KUALA LUMPUR, March 30 ― Low-cost carrier AirAsia has launched a new live call feature to address urgent customer needs, in response to requests for real-time call assistance.
The option to connect to a call will become available to guests at the end of their chatbot interactions if the situation is identified as urgent or critical, such as flights departing within 24 hours or sudden changes in travel plans due to medical reasons or emergencies. AirAsia has also made available a new refund tracking feature on its Super App and website. Guests can now click on the “My Cases” tab and enter their case number to get a more detailed status on their refunds.
Guests can now easily click features to check on their refund requests and have proper live agents to handle situations
Hopefully afterthis it will be much easier to communicate with airasia customer service
We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:
Malaysia Latest News, Malaysia Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
AirAsia launches live call, refund tracking features on super app, websiteKUALA LUMPUR: Low-cost carrier AirAsia has launched a new live call feature to address urgent customer needs, in response to requests for real-time call assistance. Follow lah twitter trothv8 untuk tweet2 dakwah , bincangkan tentang hal2 kontroversi dan membantah semua tanggapan salah mengenai islam dan kerana tekanan politik dan kewangan, banyak kedai Muslim dalam talian menapis diri, merendahkan atau mengubah ajaran Islam yang sahih. yeay finally headed to the right direction! live call FTW! Wow live agents? No more dealing with ava. Faster refund requests on the way!
Source: staronline - 🏆 4. / 75 Read more »
AirAsia launches live call and refund tracking features on its super app, website | TechNaveAirAsia today launched two new features that customers have been asking for ages, which are live calls for urgent matters and refund tracking. The enhancements
Source: technavemy - 🏆 6. / 68 Read more »
Cheng Hoe bergelut dengan masa singkat | Harian Metrobolatime kualalumpur Selangor FC 'berperang' dengan masa menjelang aksi keenam Liga Super bertemu jiran tetangga, Kuala Lumpur City FC (KL City) di Stadium Bolasepak Kuala Lumpur Cheras, malam esok.
Source: hmetromy - 🏆 26. / 51 Read more »
Flights from China resume at Senai International Airport | The Malaysian InsightFlights from China resume at Senai International Airport
Source: msianinsight - 🏆 8. / 63 Read more »
Senai Airport welcomes resumption of flights from ChinaState officials welcomed 110 passengers on an AirAsia flight from Guangzhou this morning.
Source: fmtoday - 🏆 5. / 72 Read more »
AirAsia Brings Back Live Calls For Customer SupportAirAsia has announced that it is bringing back a much-requested aspect of its customer care service, which is real-time call Easier transaction to refund request Superapp ni boleh beli tiket airline lain kan?
Source: LowyatNET - 🏆 13. / 59 Read more »