Overnight drop in broadband speed left Sky customer with headache

  • 📰 IrishTimes
  • ⏱ Reading Time:
  • 50 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 23%
  • Publisher: 98%

Ireland Headlines News

Ireland Latest News,Ireland Headlines

Company says it has restored original line speed for reader in rural Ireland

Martin starts out by apologising for “another tale of telecoms woe”. His issue is with Sky’s broadband.

He says he has two young children with autism spectrum disorder, and the family uses ICT for a lot of their therapies that are unavailable elsewhere and for educational tools. “Of course, during this damned pandemic, we have become solely reliant on online as the HSE early intervention services and schools closed. In addition, our house has become the workplace with more Zooming, Teamsing and Skyping than anyone would want.

He says he pointed out that his contract says that he “should expect to receive the normally available or the average download speed” but he says that in response Sky repeated that it would do no more. He says Sky should have written to him “if there was any intention to make the reduced active line speed permanent”. He says that changes as a result of third-party reasons are covered in his contract but says it “is on the basis that they will restore the services as quickly as we reasonably can. Instead I have been told that they will do nothing.

Source: News Formal (newsformal.com)

 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.

Sky are a Rip off shop around if you have sky broadband there packages are purposely complex and designed to hit you hard if you want a full package.

We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 3. in İE

Ireland Latest News, Ireland Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

Tesco issues urgent alert over 'unsafe' breadsticks sold across IrelandThe product could pose a risk to customers
Source: IrishMirror - 🏆 4. / 98 Read more »

'Volatile' crowds in Cork city as Gardai make a number of arrests overnight'Volatile' crowds in Cork city centre as Gardai make a number of arrests overnight
Source: IrishMirror - 🏆 4. / 98 Read more »

Covid-19 cases in Irish hospitals drop to their lowest level since last September | JOE.ieThis is great news considering over 2,000 people were hospitalised with the virus in January. Such great and hearting news 😊 EndTheLockdowns
Source: JOEdotie - 🏆 31. / 51 Read more »