The Risks of Artificial Intelligence in Government Services

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Artificial Intelligence,Government Services,Bias

AI brings new possibilities for how we’ll live and work in the future, but it also comes with real risks. The rush to make government more efficient with AI could embed bias and discrimination in the delivery of services.

Should artificial intelligence be making decisions about your Employment Insurance, Canadian Pension Plan, or disability benefits? AI brings new possibilities for how we’ll live and work in the future, potentially making our lives better. But there’s also no question these new technologies come with real risks. In a rush to make government more efficient, AI could embed bias and discrimination in the delivery of services our government provides.

Would you want AI doing your job review and evaluating your work performance? As the government looks to both regulate and use these technologies, it must consult with the public, experts, the Professional Institute of the Public Service of Canada , and other unions representing the people who are now doing the jobs that will be affected.

Source: Tech Daily Report (techdailyreport.net)

Artificial Intelligence Government Services Bias Discrimination Efficiency Risks

 

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