Of course Canada’s big airlines can afford to compensate passengers: just ask them

One of Canada’s big airlines said the quiet part out loud last week: Compensating inconvenienced passengers for delays and cancellations under airline control would be little more than a drop in the bucket when it comes to their bottom line. That should be good news for the 61,000 passengers languishing on the Canadian Transportation Agency’s dispute backlog, and the consumer advocates working on their behalf, as well as for Ottawa.

Statistics collected by the carriers themselves reveal that a clear majority—58 per cent of all 2022 flight delays in Canada—came from safety or operational causes within airline control. Obviously, the airlines would love to outsource the fallout from these service problems to someone else—preferably the non-profit air traffic controllers, security screeners, immigration agents, and airports they habitually blame for these problems.

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