Passenger kept from boarding after Jetstar’s refusal to assist with wheelchair makes discrimination complaint

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Exclusive: Complaint lodged with human rights commission after man turned away at gate of Sydney airport flight

, who was left in an airbridge at Sydney airport with his young family for more than an hour, as his airline failed to provide the wheelchair assistance he had organised in advance.

Most foreign airlines contract ground handling operators to provide wheelchair services for passengers at Australian airports. “The onus is on individuals to make discrimination complaints under the DDA to the AHRC and if the complaint is not resolved to file a claim in the federal courts. This can be a really protracted process leaving people with disability stranded by both the airlines and the system,” Turner Manners said.complaint the from former disability discrimination commissioner

 

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JetstarAirways you really lost your plot. Absolutely disguisting

jenstar52 Hopefully, this doesn’t happen to me when I fly down to Sydney

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