Christmas shoppers have been left stranded at Myer stores nationwide, unable to pay for items, after the store's IT system collapsed.
At 3.30pm at Myer's flagship Melbourne store in Bourke Street Mall, shoppers stood in a queue that snaked for around 20 metres to make purchases at a register that staff said was the only operational one.Staff said Myer's head office had not informed them when the system would be up and running.Shoppers queue at Myer's Melbourne CBD store.Nick Williams, 29, wanted to buy singlets in the men's section on the store's seventh level about 2.30pm.
"They've been saying they had to literally leave their [items] in the queue and just walk out," he said. "We've had a few just in our small section, but there would be more across the store I'm sure ... It's a pretty big balls-up."
Weak as piss Myer, surely you can go to a manual system and sell your goods.
They might be allowed to trade a little longer during the week. All those people who missed out may be able to go back.
This is what you get with run to the bottom pricing and competition, it is not just the price you need to look at with IT, now look at what it has cost Myer now in lost business and lost reputation
CECAustralia
LOL. Myer Share Holders you really need to think. Such a failure is not acceptable. This also demonstrates that All industries need to get on top of their IT systems & networks and more over for everyone that IT systems are tok tally fallible.
Who in earth shops at Myer when it’s almost always heaps cheaper online!?
Get over it.
Fair enough. Walk out.
I was in the queue and staff were doing what they could. Waited half an hour but no joy and had to leave. Hope people go back to buy their products as this is last thing traders need
David Jones Sabotage
Anyone for conspiracy theories?
What's going on? Happening far too often. NBN?
This is an amazing story because it shows the story between the ship keeper and the consumer
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