'Have you got insurance?': the US-style question finding its way to Australian hospitals

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In a warped reversal of the US system, it is actually patients who do have private health insurance who potentially face a nightmare when they enter hospital.

on how public hospitals are adopting aggressive tactics to push more patients to use their health insurance even if it offers no material benefit for them.Disturbing stories emerged of people being deliberately targeted at their most vulnerable moments.

Statistics from the Australian Institute of Health and Welfare for 2016-17 show the average waiting time for public patients in public hospitals who needed elective surgery was 42 days, but for patients who use their private health insurance it was only 21 days. Young, who had a fractured leg and was already on painkillers, declined as she was worried about the out-of-pocket expenses she would face. She was approached by admin staff again that evening and again declined.

“I am appalled at the hospital's pressure tactics. I consider myself a well educated person capable of advocating for myself, but when caught at a vulnerable time, under the influence of pain medication and under threat of treatment being withheld I felt I had no choice,” she says. A number of states, including Victoria, NSW and Queensland do not discount their funding adequately to account for the private health insurance contribution. It effectively means private patients are worth more to public hospitals than public patients because the hospitals get more money for them.

"We raised 113K of revenue last month!" says the email. "Thank you all for your efforts in placing our private patients in a single room. As always, Clinical Need will always take priority with our single rooms." In relation to the allegations of pressure tactics being employed on patients, Hazzard says: "In no circumstances should any patient feel pressured to sign on as a private patient, it should entirely be a matter of individual choice.”

Source: Healthcare Press (healthcarepress.net)

 

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My father presented at emergency at a public hospital and was turned away and directed to go to a private hospital because he has private health insurance. Brisbane, Qld.

Hospitals have Always asked.

Yep. A question that had been asked for the last 20 years. I reckon that bandwagon must be over capacity by now. As a former nurse I can guarantee it has no bearing at all on the care you receive.

It effects how they treat you.

Oh FFS. Sensationalist crap from The Age. Totally different context, and you know it.

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