Two food delivery workers for the global gig economy giant DoorDash were killed within two months in late 2020 in Melbourne but one was only revealed publicly on Friday at a parliamentary committee hearing in NSW.
“I definitely accept that my response or our response, as we’ve gone back through all of our safety cases, is that this 100 per cent could have been handled better in terms of an escalation so that we would know these specific elements at the time,” Ms Burrows said under questioning from Labor’s shadow treasurer Daniel Mookhey.Ms Burrows said DoorDash had since improved its reporting and safety processes, including through an industry-wide collaboration.
In all, DoorDash said there had been 41 safety incidents recorded since it started operating in Australia in September 2019. Of those, 10 involved car crashes and five were bike riders who needed to go to hospital.
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