Singapore Airlines' CEO has apologised after a terrifying high-altitude plunge on a flight from London during which an elderly passenger died and more than 80 were injured. Singapore Airlines flight SQ321 hit "sudden extreme turbulence" over Myanmar about 10 hours into its journey on Tuesday, abruptly rising and plunging several times.
"During the few seconds of the plane dropping, there was an awful screaming and what sounded like a thud," he said, adding that he helped a woman who was "screaming in agony" with a "gash on her head". Separately, he told a BBC podcast he feared the plane was going to crash. "Remembering the plane now — the huge dents in the roof that people had obviously hit with their head.
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